The next time you try to buy tickets from StubHub, there is a chance they may not be coming from a fan who had to cancel their plans at the last minute. They could instead be coming from a professional scalper with close ties to StubHub itself.
CBC News reported this week that U.S. Securities and Exchange Commission (SEC) filings show that StubHub’s founder and CEO, Eric Baker, also runs a large-scale ticket reseller that uses the platform. Additionally, the company also helps finance other professional resellers on the site.
“This information has been fully disclosed in StubHub’s public SEC filings, and we don’t have anything to add beyond what is in those filings,” a StubHub spokesperson told Gizmodo in an emailed statement.
The revelation comes right as StubHub’s operations have faced scrutiny this summer over problems with World Cup ticket sales. Many fans have reported canceled tickets and failed transfers.
The problems have escalated into a proposed class-action lawsuit and even an investigation by the Texas attorney general.
“StubHub misrepresents its authority to sell World Cup Tickets, then, when Plaintiffs and Class members travel thousands of miles to attend World Cup matches, there are no tickets to be found despite having paid for them,” the lawsuit reads.
StubHub says it operates the world’s largest ticket resale marketplace. In 2025, the company facilitated $9.2 billion worth of ticket sales. But its close connections to professional scalpers are now getting some attention.
In a filing from last year, the company disclosed that Baker is the managing partner of Andro Capital, a professional ticket reseller that has sold tickets through StubHub since 2008. StubHub has helped Andro manage its ticket inventory, list tickets, and fulfill orders on its behalf.
StubHub earned about $100,000 in fees from Andro’s ticket sales in both 2022 and 2023, but reported no such fees in 2024 or the first half of 2025. StubHub also owed Andro $4 million in ticket proceeds and related costs at the end of 2022 and $100,000 at the end of 2024.
Under another agreement, StubHub helped sell and service tickets owned by a fund managed by Andro. StubHub paid Andro $1.6 million under that arrangement in 2023. The following year, StubHub agreed to cover certain costs incurred by Andro related to ticket-management services.
Additionally, in 2024, StubHub reportedly agreed with Colloquy Capital, an affiliate of Andro, to refer certain sellers to the firm for short-term financing. Those loans can be based on the sellers’ current proceeds or the money they expect to generate from future ticket sales on StubHub.
StubHub then sends part of those sellers’ proceeds directly to Colloquy to repay the financing. The program has grown quickly. By June 2025, Colloquy had claims on $4.8 million in the sellers’ proceeds, up from just $100,000 at the end of 2024.
StubHub also has a separate agreement with Colloquy to help sell and service tickets owned by the firm.
The disclosures raise questions about the role large-scale scalpers play on StubHub’s platform and how financing based on expected future ticket sales could ultimately affect customers.
According to CBC, the industry estimates that mass scalpers are responsible for an estimated 70 to 80 percent of sales on global ticket resale sites.